Privacy Policy

Privacy Policy

By using www.scandles.bg , you agree to the General Terms and Conditions described in the "General Terms and Conditions" menu.

www.scandles.bg (the site/online store), hereinafter referred to as Scandles, is owned by ScandleBG Ltd., ("We", "Our" or "Us"), a limited liability company registered in Bulgaria with UIC 206792426 and with its registered office at Georgi Raychev St. 21G, postcode 1700, Sofia, Bulgaria

1. GENERAL STATEMENT

Scandles is committed to ensuring the privacy of users of this website. By providing your personal information, you agree to our Privacy Policy and agree that we may collect, use and disclose your personal data as described in our Privacy Policy. If you do not agree with our Privacy Policy, please do not provide us with your personal data.
Scandles will use the collected information only in a lawful manner in accordance with the Personal Data Protection Act currently in force in Bulgaria. Scandles will not sell or exchange names or other information about its online users with third parties.

2. COLLECTION AND USE OF PERSONAL DATA

2.1 Any personal information you share with us is provided voluntarily.
When you visit or use our Site in any way, we may collect and process the following information:
• details of your stay on the Site, including, but not limited to, technical information about your visit (e.g., traffic data, location data, your IP address, information about the site from which you were redirected to our Site, the type of browser you are using);
• details of any transactions you carry out through our Site and the transactions made;
• information provided by you through forms to be filled in on our Site;
• if you contact us, we may keep a record of that correspondence.
We collect information that allows us to fulfill your request or to provide you with products you have requested, as well as to contact you on matters generally related to the services we provide to you.

We use various methods to collect data from and about you, including through:

  • Direct communication: You may provide us with your personal, contact and financial information by filling out forms on this website, or by corresponding with us by phone, email or other means. This includes personal data that you provide when:
    • You order goods or request a service;
    • You subscribe to a service or publications;
    • You choose to receive marketing information
    • You participate in a competition, promotion or survey; or
    • You provide a comment or rating for our services.
  • Automated technologies: While using our website, we may collect Technical Data about your equipment or behavior in an automated manner. We collect this data using various technologies, including "internet cookies".
  • Third parties or publicly available sources: we may receive your data through various third parties and publicly available sources, including those listed below:
    • Analytics providers
    • Advertising networks
    • Publicly available sources that provide access to your data (including contact information)

[Any communication or material that you submit or post in a public part of the Site, including personal information, questions, comments, recommendations or likes, is and could be treated as non-confidential and non-proprietary information. Such information is not treated according to our Privacy Policy.

2.2 Personal information automatically collected during normal use of the Site
This Site uses cookies to store details of your visit to the Site, including, but not limited to, technical information about your visit to monitor the use of the Site, to improve the operation of the Site and the services we offer. For additional information on cookies and their application on the Site, please see "Cookie Policy."

You can change your browser settings to refuse all or some internet cookies, or to notify you each time the websites you visit use cookies. Certain sections of our website may become inaccessible to you or may not function properly if you deny access to the cookies we use. 

In order to offer the best and most up-to-date opportunities to our users, by providing your order data, you agree that we may provide you with and you may receive information through electronically sent messages regarding discounts, promotions, events and news on www.scandles.bg. You have the option to opt out of receiving this information at any time by contacting us by phone or email (details of which can be found below in the "Contact Us" section) and by expressing your wish to be removed from our mailing list or by clicking "unsubscribe from the newsletter" in any email received from us. We will not sell your data to unrelated third parties for marketing purposes. If you perform one of these actions, we will ensure that your settings are updated or your information is deleted as soon as possible. A site visitor who is not interested in receiving information about future promotions and offers should write to scandlesbg@gmail.com, to inform us of their refusal to receive such materials.

3. DISCLOSURE OF YOUR DATA

We may disclose your data to any member of our company and its affiliates. We may disclose your data to third parties if we sell or buy any business or if Scandles or its assets are acquired by a third party. In addition, we may disclose your data to a third party if we are obliged to do so in order to comply with any legal obligation, to enforce the General Terms and Conditions for this site or to protect the rights, property or safety of Scandles , its customers or others. By submitting your personal information, you agree to our transfer, storage or processing of your personal information.

4. RETENTION OF YOUR PERSONAL INFORMATION

We will retain your personal information for as long as your account is active or for the period during which our services are desired and for us to have a record of your transactions for financial reporting purposes. We would retain your personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

5. YOUR RIGHTS

You have the right to know what personal data we hold about you and to correct inaccuracies. You can ask us to update or remove your data by contacting us at +359 878 860 386. When submitting such a request, please provide any personal identifiers you have previously filled in on the site (e.g., your name and email address). In certain circumstances, you may have the right to request that the data you have provided be deleted. To make such a request, you may need to prove a violation of the Personal Data Protection Act by Scandles. All requests will be processed promptly and in accordance with legal norms.
You have the right to request a copy of the information we hold about you.
You may object to our processing of your personal information at any time, except in cases where the law provides otherwise.

6. LINKS TO OTHER WEBSITES

The Site may contain links to websites maintained by third parties. When you click on a link to third parties, you will leave the Site. Consequently, any personal information you submit will not be collected or controlled by Scandles, but will be subject to the privacy notice and terms of the other site. We strongly recommend that you familiarize yourself with the General Terms and Conditions and the Privacy Policy of the originating site.

7. SECURITY

We will always strive to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction. We are committed to ensuring the security of your information, including working with secure leading global payment service providers. We will take all steps necessary to reasonably ensure that your data is treated over an encrypted connection and in accordance with this Privacy Policy. Unfortunately, the security of any data collection or transmission over the Internet cannot be guaranteed. Therefore, while we strive to protect your personal information, we cannot guarantee the security of every operation.

8. CHANGES TO THE PRIVACY POLICY

This privacy policy may change during the development of the Site or in the course of technological development. Therefore, we encourage users to familiarize themselves with the General Terms and Conditions and to check the Privacy Policy on a regular basis.

9. CONTACT US

If you have any ambiguities or questions related to security and/or personal information issues, please contact www.scandles.bg or call us at +359 878 860 386, email: scandlesbg@gmail.com